Privacy Statement

The fine print everybody loves to read.

Section 1 - What do we do with your Information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

We may send you emails about our store, new products and other updates. We will offer you a unsubscribe link with any marketing related communication, but you will still receive transactional communication from us (e.g. invoices and shipping information).

Section 2 - Consent

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at [javascript protected email address] or mailing us at: Shaving Grace, Workshop 17, The Watershed, 17 Dock Road, V&A Waterfront, 8002, South Africa. You can also use the unsubscribe link to opt-out from future marketing communication.

Section 3 - Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Section 4 - Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

Three important third-party providers receive personal information in the course of the business:

  • Our Payment processor stores your credit card details in encrypted form according to the Payment Card Industry Data Security Standards ('PCI-DSS'). Shaving Grace does not store your credit card details on our servers or databases.
  • Our warehouse partner to ship your orders.
  • We share your personal details electronically with our courier company in order to make deliveries happen.

Section 5 - Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored encrypted with our payment processor. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Section 6 - Cookies

We make use of the following cookies:

  • Session cookies, which are required for the functionality of this website
  • Affiliate and referral cookies, which we use to make sure you get your gift or discount and that the referral discount is correctly given to your friends
  • Analytics cookies, which allows us to understand how our visitors interact with this website. We utilise Google Analytics and other standard analytics software.
  • Advertising cookings from our advertising partners. These cookies are set by our advertising partners (e.g. Google AdWords) and are not directly used by this website.

Section 6 - Age of Consent

By using this site, you represent that you are at least 18 years old.

Section 7 - Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If Shaving Grace is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Section 8 - Questions and Contact Information

Questions to this Terms of Service should be sent to us at [javascript protected email address]

Shaving Grace is a division of Online 365 (Pty) Ltd.
Company Registration No. 2014/245788/07
VAT Registration No. 4040276406
The Watershed, 17 Dock Road, V&A Waterfront, 8002